Xerox corporation

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Xerox corporation

Xerox corporation

With the advent of scanners and the universality of the portable document format (PDF), the market for optical copiers is shrinking rapidly. Can a company such as Xerox Corporation survive? In this assignment, you will address this question.

Research the issues faced by Xerox from 2000–2010 and the solutions found using the assigned readings, the Argosy University online library resources, and the Internet. Specifically review the company’s annual report at the following:

Respond to the following:

  • Identify multiple business pressures on Xerox.
  • Describe some of the company’s response strategies.
  • Identify the role of IT as a contributor to the business technology pressures (for example, obsolescence).
  • Identify the role of IT as a facilitator of Xerox’s critical response activities.
  • Support your positions with reasons and examples based on your research.

Write a 3–5-page paper in Word format. Apply APA standards to citation of sources



Xerox is one of the world’s largest companies in the documents processing and services industry. Back in 1975 Xerox was a booming monopoly in the plain paper copier market till the Federal Trade Commission found it necessary to arbitrate. This left Xerox no choice but to forfeit its patent protection and licence competitors. This served as a major blow to the company with the shares dipping from 80% in 1976 to an underwhelming 13% in 1982. Through major initiatives for example, the Leadership through Quality initiative and the 1992 major reorganization xerox was able to raise their market share.

Over the years multiple business pressures have been mounted…


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